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Senior Application Administrator

Termékkód: 2624362076
Munkavégzés helye:
Más ország (egyéb), Külföld
Szakterület:
IT tanácsadó, elemző, auditor
Munka jellege:
teljes munkaidő
Szükséges végzettség:
középfokú végzettség, érettségi
Hirdetésfeladás:
2018.06.08. 14:51:18
A hirdető pozitív visszajelzéseinek aránya: %
Értékeléseinek száma: 0

Munka leírása, feladatok


General desciption

- Senior Application administrator responsible for high quality end to end service operation based on application level



Accountabilities

Generic accountabilities:

- Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units

- Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.

- Plans, controls and is responsible for complete application-based request fulfilment.

- Support and consulting of Service Delivery Management

- Responsibility for incident, problem, change, escalation management and operational documentation

- Responsibility of customer-driven and / or technical changes during service lifecycle

- Responsibility for change approval in face of all Change Advisory Boards

- Functional steering of whole service chain from medium to complex applications/services

- Independently executes complex tickets to provide service according to KPIs.

- Mentor Junior Administrators to spread knowledge level in the team and develop their skills.

- Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.

- Accountable for service asset- and configuration management

- Execute project and other deliverables in order to fulfil KPIs and management requests

- Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes

- Responsibility for technical, maintaining and operational concepts

- Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Elvárások


Education

- Preferable Technical High school degree

Experience

- 3+ year, valid certifications in given technologies

- Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting

- Basic project management overview

- ITIL knowledge

Languages

- English language B2

Others

- Technical overview in Linux OS, Network, Databases, Middleware, Scripting

- Teamwork

- Communication skills

- Organizational skills

- Leading skills

Egyéb juttatások


- Cafeteria - individual benefit

- Trainings and development opportunities

- Discounts at various providers in Košice

- Possibility of Home office

- Pension savings contribution

- Meal vouchers contribution

- Teambuildings

- Extra vacation days

- Young and enthusiastic working environment

- Diversity Program

- Health Weeks

- Sport Activities

- Weekend Events

- Work life Coaching

- Doctors at workplace

- Credit card

- Metro card

- Referral bonus /financial/

- Rotations possibilities