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Application Administrator

Termékkód: 2640527513
Munkavégzés helye:
Más ország (egyéb), Külföld
Munka jellege:
teljes munkaidő
Szükséges végzettség:
középfokú végzettség, érettségi, felsőfokú végzettség
Hirdetésfeladás:
2018.08.24. 09:45:23
A hirdető pozitív visszajelzéseinek aránya: %
Értékeléseinek száma: 0

Munka leírása, feladatok


General description



•Application administrator is responsible for high quality end-to-end service operation based on the application level









Accountabilities

•Operative interface between Information Technology (IT) Service Manager, Customer, Development, Vendors and other delivery units (Operating Systems (OS), Networking)

•Creates, checks, executes and solves tickets (Change, Incident and Problem Management tickets, Delivery Orders) in order to maintain service to customers according to given quality Key performance indicators (KPI?s)

•Plans, controls and is responsible for complete application-based request fulfillment

•Responsible for incident, problem, change, escalation management and operational documentation

•Responsible for customer-driven and / or technical changes during service lifecycle

•Responsible for change approval in face of all Change Advisory Boards

•Responsible for functional steering of whole service chain from medium to complex applications/services

•Independently executes complex tickets to provide service according to KPIs

•Mentors Junior Administrators to spread knowledge level in the team and develops their skills

•Acts as the key technical lead, solves and coordinates activities across related technologies/outside own team

•Accountable for service asset- and configuration management

•Executes project and other deliverables in order to fulfill KPIs and management requests

•Responsible for capability planning to fulfill enhanced application management requirements

•Responsible for technical concepts (create, check and manage)

•Supports and consults with IT Service Manager during order and pre-sales process and cost optimization

•Performs deployments of new releases based on Request for Comments (RfCs)

•Performs troubleshooting on various levels (Application, Middleware, Database, OS, Networking)

Elvárások


Requirements





Education

•Preferable Technical High school degree or several years of experience or equivalent training with detailed expertise of Information and communication technology (ICT)



Experience

•2+ years in ICT

•Trainings in given technologies (Linux and Windows Servers)

•Technical overview in OS, Network, Storage, Backup, Databases, Middleware

•Knowledge of Middleware: e.g. Apache Tomcat, Apache Hypertext Transfer Protocol (HTTP) Server



Languages

•English B2



Others

•Communication skills

•Flexibility

•Pro-activity and pro-customer orientation

•Teamwork

•Communication skills

•Organizational skills

Egyéb juttatások


- Cafeteria - individual benefit

- Trainings and development opportunities

- Discounts at various providers in Košice

- Possibility of Home office

- Pension savings contribution

- Meal vouchers contribution

- Teambuildings

- Extra vacation days

- Young and enthusiastic working environment

- Diversity Program

- Health Weeks

- Sport Activities

- Weekend Events

-Work life Coaching

- Doctors at workplace

- Credit card

- Metro card

- Referral bonus /financial/

- Rotations possibilities