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Business Support Manager

Termékkód: 2648401775

Ez a hirdetés lejárt!

Munkavégzés helye:
Más ország (egyéb), Külföld
Szakterület:
menedzser
Munka jellege:
teljes munkaidő
Szükséges végzettség:
középfokú végzettség, érettségi, felsőfokú végzettség
Hirdetésfeladás:
2018.08.17. 08:55:59
A hirdető pozitív visszajelzéseinek aránya: %
Értékeléseinek száma: 0

Munka leírása, feladatok


General description

•Responsible for predefined business processes

•Works independently or in team on creating, maintaining, programming and documenting the business processes based on the customer needs







Accountabilities

•Ensuring the updating of the solution database

•Problems analysis, collection, documentation, evaluation of problem and root cause elimination by using monitoring data

•Solution proposals and implementation of workarounds

•Implementation of appropriate solution and feedback to problem elimination

•Support of Risk and Escalation Management

•responsible for production resilience of application through short term and sustainable problem elimination

•proactive identification of actions to increase system stability and avoidance incidents

•optimization of problem management process using Information Technology Infrastructure Library (ITIL) best practice to decrease opex costs

•short term problem solving, if no software change is needed

•discuss and evaluate solution proposals from 3rd level support for software changes

•definition and execution of continual service improvement, total care of application

•programming and support on the database layer mainly in Structured Query Language (SQL)

•Assessment of Development Trends

•Technical cooperation in projects and subprojects in their own area of responsibility

Elvárások


•High School Education



Experience

•3+ year, valid certifications in given technologies

•Technical overview in Operating System (OS), Network, Storage, Back up, Databases

•SQL / advanced

•Basic project management overview

•Overview about application business processes



Languages

•Eng B2

•Ger advantage

Egyéb juttatások


- Cafeteria - individual benefit

- Trainings and development opportunities

- Discounts at various providers in Košice

- Possibility of Home office

- Pension savings contribution

- Meal vouchers contribution

-Teambuildings

-Extra vacation days

- Young and enthusiastic working environment

- Diversity Program

- Health Weeks

- Sport Activities

- Weekend Events

- Work life Coaching

- Doctors at workplace

- Credit card

- Metro card

- Referral bonus /financial/

- Rotations possibilities