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Részletes keresés

Operation Manager for Network Platform

Termékkód: 2624362019

Ez a hirdetés lejárt!

Munkavégzés helye:
Más ország (egyéb), Külföld
Munka jellege:
teljes munkaidő
Szükséges végzettség:
felsőfokú végzettség
2018.08.10. 07:56:31
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Értékeléseinek száma: 0

Munka leírása, feladatok

General description

- Interface between SC OPM/SDM/Service Owner (Customer) and operation in defined field in order to keep quality of the production. Working with a variety of network technologies to provide operational support for network infrastructure within T-Systems Data Centers. Maintain continuous service to customers by implementing requested changes and solving service failures and Incidents followed by a root cause analysis.


- Responsible for part of service chain, cross Department level (technical layer) - Network platform

- Responsible for KPIs and SLAs / OLAs of the related services.

- Accountable for technical content of operational / specialized technical concepts.

- Ensure the quality of provided services and provides operational support.

- Coordinate, manage and monitor operational performance on the network layer and cooperates with various departments.

- Identify, formulate and implement the improvement of processes and policies to maximize operational output.

- Support SC OPM in planning the requirement for resourcing at both Department and Team level.

- Operational interface between the production and SC OPM.

- Support SC OPM in explanation of production options for SDM.

- Responsible for the default reporting ordered by the SC OPM.

- Monitor, manage and improve the efficiency of provided services.

- Driving the operational effectiveness of Network platform.

- Raising and managing Risks and Problems. SPOC for Network related escalations.

- Supporting re-designs of outdated environments or technical solutions. Updating and managing documentation.

- Communicate with various support teams and 3rd party vendors.

- Leading weekly and monthly service review meetings, creating and distributing weekly and monthly reports.



- High school


- 2+ years of work experience


- English B2+ (mandatory)


- Good overview of Network, Firewall and Load balancing technologies

- Managerial experiences recommended

- Effective communication

- Presentation skills

- Negotiations Skills - negotiates in a fair manner and achieves sustainable results

- Technical overview

- Proactive approach

- Ability to work in team

- Willingness to change, flexibility

- Customer, value, result and performance orientation

Egyéb juttatások

- Cafeteria - individual benefit

- Trainings and development opportunities

- Discounts at various providers in Košice

- Possibility of Home office

- Pension savings contribution

- Meal vouchers contribution

- Teambuildings

-Extra vacation days

- Young and enthusiastic working environment

- Diversity Program

- Health Weeks

- Sport Activities

- Weekend Events

- Work life Coaching

- Doctors at workplace

- Credit card

- Metro card

- Referral bonus /financial/

- Rotations possibilities