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Process Specialist with active German Language

Termékkód: 2624362112
Munkavégzés helye:
Más ország (egyéb), Külföld
Munka jellege:
teljes munkaidő
Szükséges végzettség:
középfokú végzettség, érettségi
Hirdetésfeladás:
2018.07.09. 08:53:57
A hirdető pozitív visszajelzéseinek aránya: %
Értékeléseinek száma: 0

Munka leírása, feladatok


General description

-Performs tasks related to the respective Production processes. Coordinates and controls processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction. Designs and produces internal and external reports related to process management.



Accountabilities

-Organize/participate on teleconferences/meetings with all required participants to inform about actions to be taken

-Coordinate continual service improvement to increase customer satisfaction

-Active participation in building up respective process communities to increase awareness to expected levels

-Active participation in process related projects to ensure continuous improvement up to TSI Level

-Execute (Implement) the interface between process and operational topics to ensure proper communication

-Report regular KPIs and participate in setting up actions in case of deviance to keep quality on expected level

-Knowledge sharing of respective processes to raise general awareness about processes

Elvárások


Requirements



Education

-Secondary education degree



Experience

-Overall overview of ICT industry environment - advantage

-Experience in project management

-Experience of IT operations across at least 1 area (e.g. application operation, system operation, infrastructure, network, storage, desktop) advantage

-ITIL / Process knowledge needed



Languages

-English: B1level - mandatory

-German: B2level - mandatory



Others

-Excel - advanced

-Communication skills

-Responsibility

-Analytical skills

-Pro-activity and pro-customer orientation

-Ability to work as an individual also as a part of the team

Egyéb juttatások


Other benefits:

-Cafeteria - individual benefit

-Trainings and development opportunities

-Discounts at various providers in Košice

-Possibility of Home office

-Pension savings contribution

-Meal vouchers contribution

-Teambuildings

-Extra vacation days

-Young and enthusiastic working environment

-Diversity Program

-Health Weeks

-Sport Activities

-Weekend Events

-Work life Coaching

-Doctors at workplace

-Credit card

-Metro card

-Referral bonus /financial/

-Rotations possibilities